Eco Himalayan International Pvt. Ltd

• Purchased items can be exchanged/returned for any other product of the same value (available on our website) within a period of one week from the date of delivery. However, the following conditions must be met:

• A copy of the delivery slip must be produced


• The item must be in it's original condition (packaging/labels)

• Privacy policy sets out how Eco Himalayan uses and protects any information that you give Eco Himalayan.

• Eco Himalayan is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, you can be assured that it will only be used in accordance with this privacy statement.


• Eco Himalayan may change this policy from time to time. You should check this page from time to time to ensure that you are happy with any changes.

• What we collect, We may collect the following information:

• Your name and address;


• Contact information including email address, phone number/cell number


• Name, address and contact details of the person the goods are being delivered to

• What we do with the information we gather, We require this information for the following reasons:


• To confirm the validity of the order placed


• To accurately identify the delivery address


• Internal record keeping


• We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

• Controlling your personal information

We do not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us at customercare@ecohimalayan.com as soon as possible. We will promptly correct any information found to be incorrect.